Philippines · BPO Facility Partner

Operational readiness, not just office space.

Stratminds sets up and runs the facility so your team can focus on the work. Plug-and-play seats, redundant infrastructure, and on-site support across four Philippine hubs.

1,225+
Operational seats across our sites
4
Facility locations nationwide
24/7
Client support coverage
4–5
Layers of connectivity redundancy
WHAT WE HANDLE

Everything between signing the lease and going live.

You bring the operation. We bring a facility that's already built, staffed, and running.

Plug-and-play workspaces

Full office setup — computers and peripherals, furniture, internet service providers, and every essential already in place before your team arrives.

On-site manpower support

Security guards, IT personnel, and maintenance staff keep daily operations running smoothly, without adding headcount to your own org chart.

Inclusive utility coverage

Electricity, water, CUSA, and other office utilities are covered as part of the lease — one predictable line item instead of a dozen vendors.

24/7 client support

Round-the-clock assistance for operational needs and concerns, so a facility issue at 3am doesn't become your problem to solve.


MARKET ENTRY STRATEGY

Buildout, seat leasing, or fully managed — the model changes everything downstream.

Choosing how you enter a new market affects your speed, your capital exposure, and how much operational complexity lands on your team.

  Buildout Seat leasing Fully managed
Capital structure High CAPEX Predictable OPEX
Speed to market Slow — construction and fit-out lead times Quick to start
Operational complexity High — self-managed and complex Moderate — facilities provided, operations on you
Best suited for Long-term footprint with full control Market testing and small teams
The strategic insight: beyond physical space, success in a new market comes down to operational readiness — how fast you can put people to work, and how little of your attention the facility demands.

FACILITY SETUP OPTIONS

PEZA-registered or standard commercial — matched to your tax and operating profile.

Both options run on the same plug-and-play model. The right one depends on whether your clients are offshore and whether tax incentives matter to your structure.

PEZA-registered facility

Philippine Economic Zone Authority — for international BPOs serving offshore clients
  • +Tax incentives and government benefits
  • +Simplified importation of equipment
  • +Recognized by global outsourcing clients
  • +Potential income tax holiday and reduced corporate tax
  • +Located in IT parks, techno hubs, and special economic zones

Non-PEZA facility

Standard commercial office setup — for local operations, startups, and companies needing flexibility
  • +Faster office setup process
  • +Lower rental and operational costs
  • +No PEZA compliance requirements
  • +Freedom to operate in any commercial building
  • +Located in commercial buildings, business districts, and mixed-use developments

FOOTPRINT

Four sites, ready now.

Each location runs the same plug-and-play standard — dedicated internet lines, UPS per workstation, and generator backup.

SITE
LOCATION
REGION
SEATS
01
Bacolod
Negros Occidental
170
02
Ortigas / Pasig
Metro Manila
100
03
Iloilo
Western Visayas
187
04
Batangas / Lipa
Calabarzon
768
Total operational capacity
1,225+ seats

WHY STRATMINDS

The build-out risk sits with us, not you.

Build-out funded by Stratminds

Clients pay a security deposit only — no capital outlay for fit-out.

Redundant connectivity

Four dedicated internet lease lines with four to five layers of redundancy.

Power continuity

UPS at every workstation, backed by generator power facility-wide.

Integrated manpower

IT, maintenance, security, and on-site nursing staff included.

Training-ready spaces

Dedicated training rooms available alongside production floors.

People-first amenities

Clinic, lactation room, and on-site parking for your workforce.

Ready to scope your seat count?

Tell us your headcount, timeline, and region. We'll come back with a facility plan and per-seat cost.